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Limit stock risk
Act on changing trends
Fast B2B ordering
Dropshipment available
Complete creative freedom
FAQ - Frequently Asked Questions
Do you have a question? We have the answer. Mercury Flooring is happy to help.
My account
Become a reseller?
Multiple accounts?
New email address?
VAT already in use?
Update account info?
Login issues?
Manage shipping addresses?
Close or cancel account?
Change password?
Create an account?
My delivery
Drop (blind) shipping?
Return items?
Damaged products?
Custom courier service?
Track & Trace?
Shipping costs?
Change shipping address?
Lead times?
Supplied countries?
My payment
Secure payments?
Payment status?
Manage invoices?
Discount code?
Available payment methods?
My order
Order history?
Cancel or withdraw order?
European standards?
Production times?
Order a sample?
Possible sizes?
Download preview?
Uploading design files?
All products available?
The right quality?
My design
Safe zone?
Cutting size?
Adding bleed (cutting margin)?
Correct file dimensions?
Is my design file bad?
File checks or verification?
Printing small details?
Colour profile?
Image resolution (DPI)?
Flattening transparent images?
Text to outline?
Using white?
Rich (darkest) black?
Pantone colours?
Correct design or print file?